> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumi.new/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Frequently asked questions about Lumi.

## Getting Started

<Accordion title="What is Lumi?">
  Lumi is an AI-powered platform that transforms your ideas into fully functional, custom applications—all without writing a single line of code.
</Accordion>

<Accordion title="Do I need coding experience to use Lumi?">
  Absolutely not. Our platform is designed for users of all skill levels. Just describe your application in plain English, and our AI will handle the rest.
</Accordion>

<Accordion title="What kinds of website can I build with Lumi?">
  Lumi is incredibly versatile. It's perfect for building a wide range of custom software, from personal productivity apps and internal back-office tools to customer portals and automated business workflows. It's also an ideal solution for rapid prototyping and developing Minimum Viable Products (MVPs).
</Accordion>

<Accordion title="How long does it take to launch something?">
  Most users can bring their idea to life and launch a working application in just minutes.
</Accordion>

<Accordion title="How do I create my first app?">
  Simply type your idea into the prompt. Our AI will instantly generate a working version of your app, ready for you to preview, refine, and iterate on immediately.
</Accordion>

## Creating and Editing

<Accordion title="What are 'credits'?">
  Credits are consumed when you or your app's users perform specific actions. There are two types:

  * Chat Credits: Lumi utilizes a usage-based chat credit system, where sending a message deducts chat credits. The cost of each message is determined by its complexity, ensuring you only pay for what you use.
  * Tool Credits: These are used when your websites use Lumi's internal tools like file storage and email service.

  <Info>
    For a complete overview of credits, please visit the [**Billing, Plans, and Credits**](introduction/pricing-plans-and-credits) page.
  </Info>
</Accordion>

<Accordion title="Can I edit my website after it's built?">
  Absolutely. Your website is designed for continuous evolution. You can use the AI Chat at any time to add new features, change functionality, alter layouts, or adjust the tone. You can then republish (update) your website as many times as you need.
</Accordion>

<Accordion title="How do I write a good prompt?">
  Clarity and detail are key. While our AI is highly intuitive, you'll achieve the best results by providing specific information about the app's purpose, its intended users, and its most critical features. For more guidance, please see our Prompting Guide.
</Accordion>

<Accordion title="What should I do if my app doesn’t turn out how I imagined?">
  Don't worry—iteration is a core part of the creative process. If the initial result isn't quite right, try refining your prompt with more specific details or rephrasing your request. Experimenting with different instructions is the best way to achieve your ideal outcome.
</Accordion>

<Accordion title="Can I create a copy of my app?">
  Yes, you can easily clone any app to experiment with changes without affecting the original. Navigate to the side navigation -> Click the "More actions" button of the item you want to copy -> Click "Remix".
</Accordion>

## Publishing & Sharing

<Accordion title="How are Lumi applications deployed?">
  Deployment is seamless. Every Lumi website includes built-in hosting, so there's no technical setup required. Your application is live and shareable the moment it's published.
</Accordion>

<Accordion title="How do I share my app?">
  Click the publish icon in the top-right corner of the project's page. From there, you can copy the web's URL directly and then share it with others.
</Accordion>

<Accordion title="Can I export my app?">
  Yes, you can export your entire website at any time. Click "Export" in the top-right corner to download your project as a Zip file. Please note that this is only available in Pro plans.
</Accordion>

<Accordion title="Can I connect a custom domain?">
  Yes, custom domains are supported for Pro users.

  <Info>
    You can learn more in our [custom domain guide](features/custom-domain). Please note that this is a premium feature available for Pro users.
  </Info>
</Accordion>

<Accordion title="How do I deploy my app to a custom domain?">
  * Navigate to Dashboard → Custom Domain.
  * Click Add domain and enter the domain you own.
  * Follow the on-screen instructions to update the DNS records with your domain provider.
  * Once propagated, your app will be live. (Please allow up to 48–72 hours for DNS changes to take full effect).

  <Info>
    You can learn more in our [custom domain guide](features/custom-domain). Please note that this is a premium feature available for Pro users.
  </Info>
</Accordion>

## Billing & Upgrades

<Info>
  For a complete overview of our pricing, please visit the [**Billing, Plans, and Credits**](introduction/pricing-plans-and-credits) page.
</Info>

<Accordion title="What’s included in the Free plan?">
  * Best Model
  * 5 daily chat credits
  * 300 monthly tool credits to use tools
  * Edit and export code
</Accordion>

<Accordion title="What happens when I run out of credits?">
  If you exhaust your credits, you have following options: wait for your monthly credits to reset or upgrade to a higher-level Pro plan to continue building without interruption.
</Accordion>

<Accordion title="Do unused credits roll over to the next month?">
  No, your credit balance resets at the start of each billing cycle. Any unused credits do not carry over.
</Accordion>

<Accordion title="What is the difference between plans?">
  Paid plans offer a higher credit allowance and unlock advanced features.
</Accordion>

<Accordion title="How do I cancel my subscription?">
  You can cancel your subscription at any time. Go to Manage Subscription, click on Manage your subscription, and then go to the Stripe page and cancel the subscription. Your plan will remain active until the end of the current billing period.
</Accordion>

<Accordion title="How do I redeem a gift code?">
  To apply a gift code, go to Manage Subscription, click on Gift Code and submit the code you get.
</Accordion>

## Security, Privacy & Integrations

<Accordion title="Is my data secure with Lumi?">
  Yes, data security is a top priority. Our platform includes built-in user management and authentication systems that employ industry-standard encryption and best-in-class security practices to protect your data and your users' information.
</Accordion>

<Accordion title="How do I delete my app?">
  Navigate to the side navigation -> Click the "More actions" button of the item you want to copy -> Click "Delete".

  <Warning>
    Please be aware that this action is permanent and cannot be undone.
  </Warning>
</Accordion>

<Accordion title="Does Lumi use our prompts or data to train AI models?">
  **No.** We do not use any of your prompts or app data to train our own or any third-party AI models. Your intellectual property and data remain exclusively within your secure environment.
</Accordion>

## Community & Support

<Accordion title="Where can I get help?">
  We offer multiple support channels to assist you. You can find comprehensive guides in our Guide -> Docs, answers to common questions in our FAQs, and connect with an active and helpful user community on our [Discord](https://discord.gg/k8FQHe67Xa). You can also connect to our customer service via Intercom at any time.
</Accordion>

<Accordion title="Is there a public changelog?">
  Yes, you can view our public changelog [here](changelog/changelog) to see what we're working on.
</Accordion>